Frequently Asked Questions

Reach out via WhatsApp, our contact form, or phone with your rough electricity usage or a recent bill — we'll schedule a site assessment and prepare an itemized quotation.

Yes, an initial conversation about your options is free. A detailed site assessment may be scheduled as the next step before a final quotation.

Most residential installations take 1–3 days depending on system size and roof conditions; commercial installations vary based on scope.

It helps to have someone available to grant access and answer questions, but you don't need to be present for the entire installation.

We test the full system, walk you through how it works, and provide documentation covering your workmanship warranty and equipment warranty details.

Pricing depends on system size, equipment chosen, and site-specific factors identified during assessment — you'll receive a clear itemized quote before any work begins.

Some jobs require a deposit to secure equipment and scheduling; this is stated clearly in your quotation.

We generally recommend a maintenance check every 6–12 months, though dusty environments may benefit from more frequent cleaning.

Contact us with your details; a drop in output can be due to dirt buildup, shading, a faulty component, or an inverter issue, and we can diagnose it on-site.

Yes — our repair and maintenance team can assess and service most existing solar systems, not just ones we installed.

Our field teams currently cover major cities across Pakistan. Contact us with your city to confirm coverage and scheduling.

Yes — our online store ships solar panels, inverters, batteries and accessories nationwide, whether or not you use our installation service.