Delivery Areas
We currently deliver solar panels, inverters, batteries and accessories nationwide across Pakistan, through a combination of our own delivery network and third-party courier partners. Availability for some remote areas may be limited for oversized items — we'll confirm this when you place your order.
Order Processing Time
Orders are typically processed and handed to our courier partner within 1–3 business days of confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Timeframes
| Location | Estimated Delivery |
|---|---|
| Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad) | 2–4 business days |
| Other cities and towns | 4–7 business days |
| Remote / rural areas | 5–10 business days |
These are estimates, not guarantees — actual delivery time can vary due to courier volume, weather, or local conditions.
Shipping Charges
Delivery charges are calculated based on the weight and dimensions of your order and your delivery location, and are shown to you clearly before you complete checkout — there are no hidden delivery fees added afterward.
Order Tracking
Once your order is dispatched, you can track its status using the Track My Order tool on the store (available from the footer), by entering your invoice number and phone number — no account login required. We'll also share courier tracking details where available.
Large & Heavy Items
Solar panels and larger battery units are shipped with additional protective packaging and may require a signature on delivery. For bulk orders (multiple panels, commercial-scale batteries), our team may coordinate a dedicated delivery slot with you directly, and can help arrange installation scheduling if you've also booked our installation service.
Failed Delivery Attempts
If our courier is unable to deliver your order (for example, no one is available at the address), they will typically attempt delivery again or contact you to arrange a suitable time. If delivery cannot be completed after reasonable attempts, the order may be returned to us — in this case we'll contact you to arrange re-delivery (which may involve an additional delivery charge) or a refund.
Address Accuracy
Please double-check your delivery address and phone number at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided at the time of order — contact us as soon as possible if you notice an error so we can try to correct it before dispatch.
Delays & Force Majeure
Occasionally, delivery may be delayed due to circumstances outside our control — severe weather, national holidays, courier strikes, or supply disruptions. We'll keep you informed if we're aware of a significant delay affecting your order.